Privacy Policy

Coulures Nails & Spa
8011 20th St SE, B103, Lake Stevens, WA 98258
Phone: (425) 343-6507

At Coulures Nails & Spa, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide when visiting our salon, website, or communicating with us in any way.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Your name, phone number, email address, and other contact details when you book appointments, request services, or contact us.
• Payment Information: When making payments for services or products, your payment data may be collected through secure third-party payment processors.
• Usage Data: Information about how you interact with our website, such as IP address, browser type, device type, and pages visited.
• Service Preferences: Information about your favorite services, appointment history, or feedback to help us enhance your experience.

2. How We Use Your Information

We use your information to:

• Schedule and manage your appointments.
• Process payments and send confirmations.
• Communicate with you about your bookings, promotions, and salon updates.
• Improve our services, website experience, and customer satisfaction.
• Comply with applicable legal obligations and salon policies.

3. How We Protect Your Information

We implement appropriate technical and organizational measures to secure your personal data against unauthorized access, alteration, disclosure, or destruction. Only authorized staff members have access to personal information needed to perform their job duties.

4. Sharing Your Information

We do not sell, trade, or rent users’ personal information. We may share information only in the following cases:

• Service Providers: With trusted partners who help us operate our salon, process payments, or send marketing messages (such as SMS or email reminders).
• Legal Requirements: If required by law or in response to legal processes such as subpoenas or court orders.

5. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance your browsing experience, remember your preferences, and analyze traffic. You can choose to disable cookies through your browser settings, but some parts of our website may not function properly without them.

6. Marketing Communications

By providing your contact information, you may receive promotional offers or updates from us. You can opt out anytime by following the “unsubscribe” link in our emails or contacting us directly at (425) 343-6507.

7. Your Rights

Depending on your location, you may have the right to:

• Request access to your personal data.
• Ask for corrections or deletion of your information.
• Withdraw consent for certain uses of your data.

To exercise these rights, please contact us using the details provided below.

8. Third-Party Links

Our website may contain links to third-party sites (such as Instagram, Facebook, or booking platforms). We are not responsible for the privacy practices or content of these websites. We encourage you to read their respective privacy policies.

9. Children’s Privacy

Our services are not directed toward individuals under 13 years of age. We do not knowingly collect personal information from children. If we become aware that a child’s data has been collected, we will take steps to delete it promptly.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any revisions will be posted on this page with a new effective date. Continued use of our website or services means you accept the updated terms.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal information, please contact us:

Coulures Nails & Spa
8011 20th St SE, B103, Lake Stevens, WA 98258
Phone: (425) 343-6507